Terms and Conditions
Welcome to TelaTech Solutions. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before utilizing our services.
1. Scope of Services
TelaTech Solutions specializes in electronics repair and maintenance, including monitor repair, screen replacement, hardware diagnostics, software troubleshooting, and custom display solutions. The services provided are subject to availability and may vary based on specific customer requests and technical feasibility.
2. Service Orders and Approval
All service requests must be submitted through official channels and are subject to evaluation by TelaTech Solutions. We reserve the right to accept or decline any service order at our discretion. Upon approval, a detailed service order or estimate may be provided for customer review.
3. Service Warranty
Services performed by TelaTech Solutions are subject to warranty terms that vary depending on the type of repair or solution delivered. Warranty coverage shall be explicitly communicated at the time of service delivery. Warranty claims must be accompanied by proof of the original service and are limited to the scope of the initial repair.
4. Customer Responsibilities
Customers agree to provide accurate information regarding the issue or service needed and to prepare devices as requested for repair or diagnostics. TelaTech Solutions is not responsible for data loss, personal information exposure, or pre-existing conditions unrelated to the claimed defect.
5. Liability Limitation
TelaTech Solutions shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our services or products. Our maximum liability is limited to the value of the service provided, except where prohibited by applicable law.
6. Intellectual Property
All content, logos, trademarks, and proprietary information displayed on the website and related materials are the property of TelaTech Solutions or its licensors. No content may be copied, reproduced, or used without prior written permission.
7. Pricing and Payment
Prices for services are as listed on the website or provided via official estimates. Payment must be completed in full prior to service completion unless otherwise agreed upon. TelaTech Solutions reserves the right to modify pricing without prior notice.
8. Privacy and Data Protection
TelaTech Solutions respects customer privacy and handles personal and device information in accordance with applicable Brazilian laws. Personal data collected during service requests will be used solely for the purpose of delivering requested services.
9. Governing Law and Jurisdiction
These terms shall be governed by and construed in accordance with the laws of Brazil. Any disputes arising from these terms or services provided shall be subject to the exclusive jurisdiction of the courts located in São Paulo, São Paulo.
10. Amendments
TelaTech Solutions reserves the right to amend these terms and conditions at any time. Continued use of the website or services after such changes constitute acceptance of the updated terms.
Contact Information
For any inquiries related to these terms and conditions or our services, please contact TelaTech Solutions at:
457 Avenida Paulista, Suite 12B,
São Paulo, São Paulo, 01311-200,
Brazil.
By using our website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions.